Subscription Policy

Last updated: November 12, 2026

This Subscription Policy explains how the Online Goods Room VIP Membership (the "Membership") is billed, what it includes, and how to cancel it. The Membership is operated by GLHF Media LLC, the company behind Online Goods Room ("we," "us," "our").

Recurring billing disclosure

By purchasing the Online Goods Room VIP Membership, you will be charged $34.99 USD today and $34.99 USD every 28 days after that until you cancel. You will receive an email reminder 5 to 7 days before each renewal charge and a receipt after every successful charge. You can cancel at any time online — no phone call required.

1. Membership billing

  • Price: $34.99 USD per billing period.
  • Billing period: every 28 days.
  • First charge: made at checkout, when you purchase the Membership. There is no free trial.
  • Renewals: $34.99 is charged again every 28 days from your first charge until you cancel.
  • Your statement: charges appear as EW ELORIAWELL or ELORIAWELL.

The Membership is never added to an order without your choice. You join only by selecting the Membership yourself.

2. What is included

While your Membership is active and paid, it includes:

  • 50% member pricing on the items in the members-only VIP collection
  • Access to the members-only VIP collection and member-only product drops
  • Free shipping on eligible member orders
  • Priority customer support — member emails go to the front of the queue
  • Faster order processing when stock allows
  • Early access to selected new arrivals and limited offers
  • Seasonal member-only offers

Benefits can change over time. They are available only while your Membership is active and paid.

3. Automatic renewal

Your Membership renews automatically every 28 days until you cancel. By purchasing the Membership, you authorize GLHF Media LLC to charge the payment method you used at checkout $34.99 USD every 28 days until you cancel.

4. Reminders and receipts

We email you a reminder 5 to 7 days before each renewal charge, and a receipt after each successful charge. Please keep the email address on your order up to date so these messages reach you.

5. How to cancel

You can cancel at any time, for any reason. Choose whichever is easiest:

No phone call is needed. We process cancellation requests as quickly as we can and confirm by email. To be sure the next charge does not go through, cancel at least 3 business days before your next billing date.

6. What happens when you cancel

Once your cancellation is processed, no further Membership charges are made. Your member benefits stay active until the end of the billing period you have already paid for. After that, member pricing, the VIP collection and other member benefits are no longer available. You can join again at any time.

7. Refunds of membership charges

You can request a refund of any Membership charge within 14 days of the date it was charged. Email support@onlinegoodsroom.com with your name, the email you used at checkout and your order number if you have it. Approved refunds go back to the original payment method and usually appear within 5–10 business days, depending on your bank. Duplicate or mistaken charges are always refunded in full. Product refunds are covered separately by our Refund Policy.

8. Changes to price or benefits

We may change the Membership price, benefits or these terms from time to time. If we change the recurring price or another key term, we will email active members at least 30 days before the change takes effect. If you do not agree with the change, you can cancel before it applies.

9. Customer support

Questions about billing, cancellation or benefits? We are here to help.

Email: support@onlinegoodsroom.com
Phone: +1 (800) 979-1521
Hours: 7 days a week, 9am–9pm Central Time. We reply to emails within one business day.

Business address:
GLHF Media LLC
1112 N John Young Pkwy
Orlando, FL 32808, United States