How you join, and when you are charged
No surprises. One price, one schedule, cancel whenever you like.
Member vs non-member
| VIP member | Guest | |
|---|---|---|
| 50% off everything | ||
| Free shipping on member orders | ||
| Members-only collection | ||
| First access to new arrivals | ||
| Priority support | Standard | |
| Price | $34.99 / 28 days | Free |
Plain terms
Your membership, in writing
Price
$34.99
Billed
Every 28 days, until you cancel
First charge
At checkout — no free trial
What you save
50% member pricing on the VIP collection
Cancel
Free, anytime, at cancel.onlinegoodsroom.com — or with our Cancel My Membership form, no phone call
Refunds
Refund on request within 14 days of any membership charge
Price changes
We notify you at least 30 days before any change
Questions
support@onlinegoodsroom.com • +1 (800) 979-1521
Cancelling stops all future charges. To be certain a renewal does not go through, cancel at least 3 business days before your next billing date.
Membership FAQ
What is the VIP Membership?
A recurring membership that gives you 50% member pricing on the members-only VIP collection, free shipping on eligible member orders and priority support. It costs $34.99, charged at checkout and then every 28 days until you cancel.
Is the $34.99 fee recurring?
Yes. The membership renews automatically every 28 days until you cancel, and we email you 5–7 days before each renewal. The charge appears on your statement as EW ELORIAWELL or ELORIAWELL.
How do I cancel?
Go to cancel.onlinegoodsroom.com, enter the email you used at checkout and confirm, or send the Cancel My Membership form. No phone call needed. You keep your benefits until the end of the period you paid for.
Do I have to join to buy something?
No. Anyone can shop at regular prices. The membership is optional and only for shoppers who want member pricing.
Can I get a refund?
Yes. You can request a refund of any membership charge within 14 days of that charge — email support@onlinegoodsroom.com. Full details are in our Subscription Policy.
Questions about your membership?
Real people, fast. Members go to the front of the queue.
support@onlinegoodsroom.com
Answered 7 days a week
Phone
+1 (800) 979-1521
7 days a week, 9am–9pm Central Time
Cancel membership
cancel.onlinegoodsroom.com
Instant, free, no phone call